PART 01 / COURSE 1
IT problems and instructions
Understand technical problems, follow instructions and find key information in product management, networking, software engineering, customer support and security.
6 modulesApprox. 50 hours
ENGLISH FOR IT · B2
English for
complex IT decisions
Develop your English for technical problems and professional decisions.
One level, two parts — from understanding instructions
to evaluating information and sharing feedback.
LevelB2 Upper-Intermediate
Full learning path12 modules · approx. 100 hours
Study modeSelf-study or instructor-led
Learning platformEdube · by 
TWO PARTS. ONE LEVEL.
Find your starting point
Each part is $35 and purchased separately.
Both parts: $70 USD in total.
PART 02 / COURSE 2
IT decisions and professional feedback
Evaluate technical information, handle feedback and explain professional decisions through network reports, software testing, customer concerns and updates for colleagues.
6 modulesApprox. 50 hours
Watch the Part 2 trailer
New to the course? Start with Part 1, then continue to Part 2. You can try Module 1 of either part for free.
WHAT YOU’LL LEARN
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Practical IT contexts. Relevant English.
Videos, reading, listening and exercises.
English for understanding IT problems and instructions
6 modules · approx. 50 hours01Product Management: Identify ProblemsFREE TRIAL
Learn about the passive voice, relative pronouns, the past simple, user experiences and supplier evaluation modules.
Try this module for free02Network Engineer: Interpret & Implement Instructions
Learn about the emphatic “do” and dependent prepositions, and listen to a conversation between a manager and a junior network engineer. Read about networking job roles and responsibilities.
03Software Engineer: Analyze Factual Information
Understand how to start a sentence with a conjunction, how to use inversion and how to use modal verbs to make suggestions and give advice. Listen to a software engineer talk about the benefits of experience, and read about the benefits and drawbacks of compilers and interpreters.
04Customer Support: Examine Key Information
Learn how to use adverbs to make polite requests and some of the most important idioms in English. Listen to customer support agents using idioms and read about how to ask customers questions.
05Security Engineer: Incorporate Goals and Objectives
Learn about the imperative instruction, and adverbs of possibility and probability, listen to a security engineer discussing fraudulent calls, and read about the necessity of an information security policy.
06Security Engineer: Participate in Discussions
Understand the future perfect tense and how to use the phrase "was/were on the point of". Listen to an interview with a security officer discussing his roles and responsibilities, and read about a software virus called “Pegasus”.
English for IT decisions and professional feedback
6 modules · approx. 50 hours01Network Engineer: Analyze and PrioritizeFREE TRIAL
Learn about the subjunctive mood, logical deduction and “since” as a conjunction. Listen to a networking training session, and read about network protocols.
Try this module for free02Customer Support: Request Feedback
Learn about negative future tenses and how to make polite requests. Learn how to deal with angry customers, and read about the difference between features and bugs.
03Software Engineer: Evaluate Information
Understand “they” as singular, and learn how to use “yet” when emphasizing a point. Listen to the evaluation of a test report and read about Unix and Ubuntu.
04Software Engineer: Identify Issues and Concerns
Learn how to use phrasal verbs, cleft sentences and fronting, listen to software engineers outlining a plan of action, and read about cloud computing.
05Network Engineer: Defend a Point of View
Learn about comparatives and the adverb “always”. Listen to a network report, and read an email from a network engineer to colleagues.
06Product Management: Update Colleagues
Understand polite phrasing, the difference between “even if” and “even though”, and the difference between the past perfect and past simple. Listen to a recording about sparring sessions, and read about how to share feedback.
B2 CERTIFICATION
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English for IT B2 / GSE 59–75
Review the exam format, the skills assessed and preparation guidance.
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